FAQs for The Green Dovecote



How soon will you dispatch my order?

We aim to dispatch all orders within 3 working days. All of our beautiful keepsakes are handmade in our studio, here in the UK and everything is made to order.

How do you dispatch your orders?

We dispatch all of our orders via standard Royal Mail Post. We do offer upgraded, quicker shipping upon checkout where you can opt for DHL 2-3 day service.


Change Of Order

If the delivery address is incorrect; please send me a message via our 'Contact Us' tab with the correct address. This needs to be done within an hour of placing the order. We cannot change the address if your parcel has already been dispatched.


Payments Accepted

We accept PayPal, MasterCard, Visa, Visa Debit & American Express 



If you have any enquires or want to get in touch; please send us a message via our 'Contact Us'.